Privacy Policy

What information this site collects, why, and what happens to it.

Who I am

This site is MrudulArt (mrudulart.com), run by Mrudula Tandel from a studio in Bangalore, India. You can reach me at mrudula26in@gmail.com.

What I collect

When you order: your name, email address, phone number, billing and delivery address, and what you bought. This is needed to make and send your order.

When you use a form: the name, email, phone number and message you enter on the Contact or Custom Artwork forms, plus any reference photograph you upload.

Automatically: basic technical data such as your IP address and browser type, which the site and its host record for security and to keep the site working.

Payment details

Card and payment details are handled entirely by the payment provider on their own secure systems. I never see or store your full card number.

To confirm: name your payment provider here once the payment gateway is connected.

How your information is used

To make and deliver your order, to reply to your enquiry, to send order updates, and to keep the records required for tax and accounting. Your delivery details are shared with the courier so your parcel can reach you.

Your details are never sold or rented to anyone.

Marketing

You will only receive marketing emails if you have asked for them, and every one has an unsubscribe link.

How long it is kept

Order records are kept as long as tax and accounting rules require. Enquiry messages are kept while we are in touch and deleted once they are no longer needed.

Cookies

The site uses cookies to keep your shopping cart working and to remember you while you browse. You can block cookies in your browser, though the cart may stop working if you do.

Your rights

You can ask me for a copy of the information I hold about you, ask for it to be corrected, or ask for it to be deleted where I am not required to keep it. Email me and I will action it.

Questions? Email mrudula26in@gmail.com or message me on WhatsApp.